Shipping policy

 

 

📦 Shipping Policy

Order Processing Time

At Choice Direct, we aim to process all orders within 1–2 business days after payment confirmation.
Orders placed on weekends and holidays will be processed the next business day.

Shipping Methods & Delivery Times

We offer multiple shipping options to meet your needs:

Standard Shipping

  • Delivery within 5–8 business days

  • Cost varies based on location

Expedited Shipping

  • Delivery within 2–4 business days

  • Additional charges apply

Express Shipping

  • Delivery within 1–2 business days

  • Available in select areas

Please note: Delivery times are estimates and may vary due to carrier delays, holidays, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout and depend on:

  • Your delivery location

  • The weight and size of your items

  • The shipping method selected

We may offer free standard shipping on orders over a minimum amount — check our current promotions for details.

International Shipping

We currently ship to select international destinations.
International delivery times and shipping fees vary by country.
Customers are responsible for any import duties, taxes, or customs fees charged by the destination country.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing:

  • A tracking number

  • Carrier information

  • Estimated delivery date

You can use this tracking number to follow your order’s progress online.

Address Accuracy

Please ensure your shipping address is complete and correct.
Choice Direct is not responsible for orders delayed or lost due to an incorrect or incomplete address.

Lost, Stolen or Damaged Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery with photo proof.

  • For lost or missing packages, we’ll work with the carrier to locate your order.

  • In some cases, we may offer a replacement or refund.

Contact Us

If you have any questions about shipping, delivery, or tracking your order, contact us at:

📧 Email: support@choicedirect.ind.com

We’re happy to help!